Associate Principal, CX Application Strategy

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Principal, CX Application Strategy based in Canada. We are seeking a forward-thinking technology strategist to help organizations transform customer experiences through innovative digital and AI solutions.This role sits at the intersection of business strategy, technology consulting, and solution design, enabling clients to move from ideas to impactful implementations.You will partner with cross-functional teams to define CX strategies, evaluate emerging technologies, and shape solutions that improve customer engagement and operational performance.The ideal candidate combines consulting expertise, technical fluency, and a strong understanding of modern AI capabilities such as conversational AI, LLMs, and intelligent automation.You will have the opportunity to influence enterprise transformation initiatives, build strategic roadmaps, and advise stakeholders on the future of customer experience.This position is designed for a curious, collaborative builder who thrives in dynamic environments and enjoys turning complex challenges into scalab... Click Apply to read the full job description.