Associate Principal, AI & CX Solutions Strategist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Principal, AI & CX Solutions Strategist based in Canada. The Associate Principal, AI & CX Solutions Strategist will play a key role in shaping AI-powered customer experience transformation initiatives.This position sits at the intersection of strategy, technology, and innovation, helping organizations turn emerging AI capabilities into measurable business outcomes.You will work with cross-functional teams to design modern CX solutions, develop strategic roadmaps, and accelerate AI adoption.The role requires a strong combination of consulting expertise, technical understanding, and a builder mindset.You will help clients navigate evolving AI ecosystems, including conversational AI, LLMs, and AI agents, while creating impactful customer experiences.This is an opportunity to influence enterprise-level digital transformation projects within a collaborative, innovation-driven environment.