A

Associate Implementation Specialist - EMEA

Ashby
6 hours ago
Full-time
Remote
Worldwide
Remote Customer Support
ASSOCIATE IMPLEMENTATION SPECIALIST - EMEA Hi! I’m Morgan, the Manager of Strategic Implementations here at Ashby. Our customers are at the center of everything we do, and that’s especially true during implementation. We take pride in being responsive, collaborative partners who focus not just on delivery, but on thoughtful execution. I’m thrilled to be expanding our implementation motion by hiring an Associate Implementation Specialist. As part of our growing EMEA Professional Services team within Ashby’s Customer Success organization, you’ll play a critical part in helping customers bridge the gap between potential and actual value. ABOUT THIS ROLE: As our Associate Implementation Specialist, you will own execution of the technical configuration for a defined set of new Ashby customers. During these implementations, you will partner closely with an Implementation Specialist to confirm customer requirements before leading the tailored configuration of native platform functionality. As initial configuration concludes, you will define and carry out a testing plan ahead of go-live. You will also document final configuration choices made to ensure visibility and allow for ongoing opti