This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Director, SSD Experience based in United States. This role offers the opportunity to improve the testing experience for students who require accommodations by designing and optimizing scalable operational processes.You will act as a key connector between product teams, operations groups, and stakeholders to ensure reliable delivery of digital assessment experiences.The position focuses on translating strategy into execution, improving workflows, and creating inclusive solutions that support students and educators.You will use data, process expertise, and collaboration skills to identify challenges and drive meaningful improvements.This is a remote opportunity within a mission-driven environment focused on expanding access and improving educational outcomes.You will play a critical role in ensuring operational readiness, quality, and consistency across large-scale assessment programs.