Analista I de suporte N2 (backoffice franqueado)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Analista I de suporte N2 (backoffice franqueado) based in Brazil. This is an opportunity to join a high-impact technology environment supporting the infrastructure behind thousands of retail points of sale across Brazil.You will work across store openings, renovations, and ongoing operations, ensuring hardware, connectivity, and technology systems are ready to support business continuity.The role combines hands-on technical support with infrastructure deployment, troubleshooting, documentation, and operational coordination.You will collaborate with internal teams, external suppliers, and technical stakeholders to resolve incidents and minimize downtime.Your work will directly contribute to reliable store operations and uninterrupted sales.The environment is dynamic, nationwide, and focused on standardization, modernization, continuous improvement, and operational excellence.This is a strong fit for someone organized, proactive, technically curious, and comfortable taking ownership of critical support situations.