Analista de Suporte N2

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Analista de Suporte N2 based in Brazil. Join a high-performing technology team dedicated to delivering reliable, scalable solutions for mobility and delivery businesses across Brazil. In this role, you will investigate technical issues, analyze escalated support tickets, and help ensure platform stability and service quality. You will work closely with first-level support and development teams to identify root causes, document bugs, and drive effective resolutions. Using MySQL queries and analytical thinking, you will turn complex technical problems into actionable insights. This fully remote opportunity offers a dynamic environment where curiosity, collaboration, and continuous learning are highly valued. If you enjoy solving problems, exploring technology, and contributing to meaningful improvements, this role offers an excellent opportunity to grow your technical expertise.