Analista de Atendimento (Sistema Educacional)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista de Atendimento (Sistema Educacional) based in Brazil. This role is ideal for a customer-focused professional who enjoys solving problems, improving experiences, and connecting people with technology solutions.You will support clients using an educational management platform, ensuring requests are handled with clarity, efficiency, and a consultative approach.The position combines customer relationship management, technical understanding, process improvement, and collaboration across multiple teams.You will act as a key connection point between customers and internal areas, helping drive resolution and continuous service evolution.The role offers the opportunity to work in a technology-driven environment focused on innovation, education, and digital transformation.You will contribute to improving support processes and creating better experiences for organizations and their users.