MANAGER, GENAI
WHO WE ARE
Welcome to TELUS Digital https://www.telusdigital.com/— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
LOCATION AND FLEXIBILITY
This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.
THE OPPORTUNITY
As an AI Engineering Lead, you’ll be the leader of one or more cross-functional teams (e.g., data scientists, data engineers, GenAI engineers, program managers, etc) building amazing data and AI-powered products for our clients, and you’ll help them achieve their personal and professional goals. You’ll also drive the team and our clients to use cuttingedge techniques and processes for the development of data solutions, and use your technical prowess to shape our deliveries. Success looks like an energized, happy team building high-quality data science and AI solutions for eager, engaged client stakeholders.
RESPONSIBILITIES
- Provide technical guidance to teams and projects for international clients
- Work alongside GenAI Engineers, Data Scientists, and Data Engineers in data and AI projects
- Lead and mentor cross-functional teams to deliver high-quality AI-powered solutions while fostering collaboration and growth.
- Support strategy teams in identifying and implementing robust AI and data strategies to solve business challenges.
- Stay up-to-date with GenAI trends, tools and frameworks, introducing innovations and process improvements to teams when appropriate.
- Maintain strong relationships with clients and internal teams, advocating for the best use of AI and Data practices.
- Help develop the GenAI Engineering practice in the company and support the growth of the team
QUALIFICATIONS
- You are driven by curiosity and enthusiasm about lea