Accounts Receivable

About the role

The Accounts Receivable Specialist I is responsible for performing payment duties based upon the guidelines of the SSA’s Ticket to Work program. The Accounting Specialist I must pay close attention to detail and be able to professionally interact with the Ticket Program Manager (Cognisante) and SSA regarding various payment situations that may arise. They must maintain a positive working relationship with all team members. The Accounting Specialist I ensures all appropriate information is input into AES systems. 

What you'll do

• Requests Ticket to Work portal and manual payments from Maximus.
• Follows up on pay stubs from the beneficiaries.
• Audits pay stubs received from the beneficiaries and inputs in the RTW Wage Monitoring system.
• Faxes paystubs to the TPM and SSA.
• Assists assigning Tickets in the Ticket to Work portal as needed.
• Communicates with beneficiaries, TPM and SSA when necessary regarding payments and AES related items.
• Outbound phone calls required to follow up for pay stubs.
• Documents all actions and conversations in AES systems.
• Understands the details of the Ticket to Work program incentives and payment procedures/criteria.
• Maintains strict confidentiality of beneficiary and Allsup information.
• Processes emails coming into the AES general email box when necessary.
• Adheres to all deadlines related to Ticket assignment and forms processing, as needed.
• Utilizes the task system, taking the appropriate actions on tasks and ensuring that the next task sets correctly.
• Serve as back – up to other AES Support Specialist I, as needed.
• Must complete other responsibilities as assigned.

Qualifications

• High School diploma or GED required, associate’s degree with 6 months general office experience or appropriate Allsup experience preferred.
• Ability to learn, retain and apply information
• Ability to multitask effectively in a fast paced environment
• Strong organizational skills
• Excellent written and verbal communication and customer relations skills
• Must be flexible, adaptive and responsive to change
• Highly motivated and target driven

Benefits

• Health, Dental, and Vision Insurance
• 401(K) Matching
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Flexible Spending and Health Savings Account
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program

DISCLAIMER

Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.

Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.