Accounts Payable Leader

About the Team

The Procurement organization enables our mission by ensuring every dollar is spent responsibly, compliantly, and efficiently. As a key part of this function, the Accounts Payable (AP) team partners closely with Procurement Operations, Accounting, Finance, and business stakeholders to deliver a seamless, scalable payment experience.

About the Role

You’ll own AP strategy and jump into day-to-day execution (a true player–coach). Expect to set the roadmap, lead people and partners, act as the primary escalation point, and also personally clear complex exceptions, process work during spikes, and close the books alongside the team. You’ll also partner with hardware and operations stakeholders to define and launch asset management and receiving processes that enable 3-way match—including building where these processes don’t yet exist.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.


In this role, you will:

- End-to-end ownership (Indirect & Direct): intake, 2/3-way match, exception handling, disbursements, vendor inquiries, and close activities.

- Escalation lead: act as the primary escalation point; partner closely with the hiring manager and Accounting to rapidly resolve complex exceptions, payment holds, and close blockers.

- Stand up Direct foundations: partner with hardware and operations stakeholders to define and launch asset management and receiving processes required for 3-way match—including building where processes don’t yet exist.

- Scale for growth: improve cycle time, first-pass yield, and on-time payment; strengthen PO discipline and receiving alignment; drive root-cause reduction of top exceptions.

- Controls & compliance: maintain SOX-aligned approvals and documentation; ensure segregation of duties; lead internal/external audit requests and remediation.

- Automation & design: design and implement ERP/AP workflow, OCR/approvals, and integration hygiene to reduce manual touchpoints; partner with Procurement and Accounting on data quality.

- Vendor experience: enable self-service where possible; resolve escalations (price/qty/tax mismatches, credits, banking); negotiate operational terms with Finance/Procurement partners.

- People & partners: manage, mentor, and develop AP staff; oversee BPO/offshore capacity with clear SLAs/KPIs and a continuous-improvement cadence.

- Reporting & comms: own AP dashboards and narratives—aging, cycle time, exceptions, payment forecast, cash needs, and risk themes; communicate progress to leadership.

You might thrive in this role if you:

- Bring 8+ years of experience in Accounts Payable or Accounting, including 3+ years leading teams or programs across both Indirect and Direct spend types.

- Have thrived in high-growth, scaling environments, balancing long-term process design with hands-on execution.

- Offer deep technical proficiency in 2-/3-way match, PO disc