Account Manager

ABOUT US 📦 Dunder Mifflin is a leading B2B paper and office supplies company that helps businesses access limitless paper in a paperless world. Our platform is trusted by a lot of companies across a ton of industries, and we’re growing! We’re looking for passionate team members who thrive in our environment and are excited to help customers succeed. POSITION SUMMARY 📝 We’re seeking a motivated and customer-focused Account Manager to join our team. In this role, you will be the main point of contact for a portfolio of customers, helping them derive maximum value from our platform. You’ll work cross-functionally to ensure retention, satisfaction, and growth within your accounts. RESPONSIBILITIES 💼 - Build and maintain strong, long-term relationships with assigned customers 🤝 - Understand client business goals and align our solutions to meet their needs 🎯 - Serve as the primary point of contact for customer questions, product updates, and issue resolution 📞 - Identify opportunities for account growth and upsell in collaboration with the Sales team 📈 - Conduct regular check-ins and QBRs to assess client satisfaction and product adoption 🔄 - Work closely with Product, Support, and Imple... Click Apply to read the full job description.