Mento is a human and AI coaching company with the mission to help people perform their best at work. We’re reinventing how companies develop their talent by pairing them with top operators in their field for 1-on-1 coaching and mentorship, and leveraging AI technology to build a solution that can scale our impact.
We’re empowering the employees at the fastest-growing companies, with 5x user growth and 3x revenue growth in the past year. Our partners include Anthropic, Gusto, Hims & Hers, Whatnot, 1Password, Brex, Vercel, and Cox Enterprises.
We’re backed by leading VCs including Slow Ventures, M13, and Twelve Below.
As Mento's first Account Manager, you'll partner directly with the VP of Customer Experience to support the full partner lifecycle – from implementation through renewal and expansion. We're seeking someone with experience in client/partner relationships who is also operationally minded and excited by keeping systems moving smoothly. This is a communication and coordination-intensive role (think of the connective tissue between our partners, members, and internal teams). In other words, you'll be the primary point of contact for partners and members, managing relationships and ensuring seamless execution across teams. You'll start by driving day-to-day execution across our partners and over time, you'll build the trusted relationships and operational systems that allow you to own partner accounts independently.