Account Executive

Account Executive

Company: Path Forward IT
Location: Remote or Cincinnati (with frequent travel)
Department: Sales
Reports To: Head of Sales

About the Role

Path Forward IT is seeking a driven, results-oriented Account Executive to own both new business acquisition and strategic account growth. This role is ideal for a skilled relationship-builder who thrives in complex sales environments, can manage multiple stakeholders, and understands the value of recurring service contracts in driving client success. Candidates with experience in Managed Service Provider (MSP) environments are strongly preferred. Experience in the healthcare sector is a plus. The role combines consultative selling with measurable results — leading full sales cycles from prospecting through contract signature while ensuring existing customers continue to receive exceptional value.

Key Responsibilities

• Lead the full sales process for new business opportunities from initial engagement to deal closure.
   
• Manage and grow existing customer relationships to ensure satisfaction, retention, and expansion.
   
• Identify and address customer risk factors to maintain account health.
   
• Build and maintain strong relationships with decision-makers and stakeholders.
   
• Collaborate with internal teams to ensure successful delivery and customer outcomes.
   
• Partner with Strategic Partners (vCIOs) to provide appropriate technical solutions.
   
• Achieve quarterly and annual sales and revenue retention targets.
   
• Travel regularly to meet with prospects and customers. 

Qualifications

• Proven success in closing sales and managing both new and existing accounts.
   
• Experience in an MSP environment strongly preferred.
   
• Familiarity with the healthcare sector is a plus.
   
• Skilled in relationship management and navigating complex customer environments.
   
• Strong ability to assess and manage customer risk.
   
• Excellent communication, organizational, and time management skills.

 If this sounds like what you’re looking for, it could be a great fit—for you and for us.  

Why Join Path Forward IT? 

Path Forward IT, a Blue Alliance company, is a nationally recognized managed services provider (MSP) that exclusively supports the healthcare industry. Ranked among the top 15% of MSPs nationwide, we deliver world-class IT services that ensure technology never stands in the way of patients receiving the care they need. Our work is driven by urgency, empathy, and a patient-centered mindset. We understand the critical nature of healthcare operations and prioritize our work to empower providers to focus on what matters most: delivering exceptional care. Founded in 2002, Path Forward IT has grown to a team of over 100 professionals located across 40+ states. We foster a collaborative, career-focused culture where team members thrive. Many of our employees have been with us for years, and we regularly celebrate 5- and 10-year milestones. 

A Team Environment Built for Growth 

Joining Path Forward IT means working alongside IT specialists supporting complex, enterprise environments. As part of the Blue Alliance network, you gain access to a community of hundreds of peers and experts across the country. This means more opportunities for learning, professional development, and career advancement without losing the close-knit feel of a smaller team. 

You’ll enjoy the best of both worlds: 

• The autonomy and client engagement typical of a local MSP 
• The resources, support, and structure of a leading national IT services organization 

A Unique Opportunity Through Blue Alliance 

As a Blue Alliance partner company, Path Forward IT provides team members with unmatched opportunities to learn, lead, and succeed. Each company in the network maintains its unique identity while working toward shared goals. If you’re looking to make a meaningful impact and grow your career in a supportive, future-focused environment, this is the place for you. 

Benefits of working at Path Forward IT: 

• Be part of a fun, awesome team 
• 9 paid holidays 
• 401K Retirement with matching contributions 
• Excellent medical, vision and dental insurance 
• Life insurance and disability insurance 
• Cell phone stipend 
• 3 weeks PTO 

Top Reasons our Employees Love Being Part of the Blue Alliance Family: 

1. Entrepreneurial Culture 
2. Fast-paced Flow, with a Variety of Projects 
3. Collaborative Work Environment 
4. Training & Certifications  
5. Career Growth Opportunities 

Ready for the next step?  

The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.  

Please be advised we, Path Forward IT, participate in E-Verify.