Senior Software Engineer

About Glia Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations. Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction. The Mission & The Work This role offers an exciting opportunity to join the Automaton team. You will design and scale the core intelligence services that power both real-time customer interactions and operational foresight. Your projects will range from engineering our real-time transcription engine to building proactive outbound outreach systems. Additionally, you will build conversational interfaces and leverage AI to anticipate user topics, summarize sentiment, and surface unresolved issues. Ultimately, your work will bridge advanced data ... Click Apply to read the full job description.