Senior Product Analyst

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact.

We’re hiring a Senior Product Analyst to establish and lead our Product Analytics function at TRM. As our first dedicated hire in this area, you’ll play a foundational role in shaping how we use data to drive product decisions. TRM’s product surface and customer base have scaled significantly in recent quarters — and with that growth comes complexity. We need sharper insight loops to confidently answer: Did this feature work? Should we double down or pivot? Where are we leaving value on the table?

This role exists to close that gap. You'll be the bridge between what we build and why it works — combining causal inference, business context, and data storytelling to uncover what drives impact. Your work will shape the product roadmap, define how success is measured, and help ensure we’re building the right things for the right users.

The impact you will have here:

• Experimentation & Causal Analysis — Design, launch, and analyze controlled experiments (feature flags, quasi‑experiments) to validate product bets; deliver statistically robust recommendations that directly influence ship/iterate/kill decisions.
• Insight Generation & Roadmap Influence — Translate complex product & customer data into crisp narratives that reshape priorities and unlock ARR or risk‑reduction upside.
• KPI Framework & Dashboard Ownership — Define north‑star and supporting metrics, build data models & dashboards, and ensure leadership consumes a single source of truth for product health.
• Data Quality & Instrumentation Governance — Partner with R&D to spec, QA, and monitor event tracking; author tests and anomaly alerts so teams trust the numbers.

What we’re looking for:

• Experiment Design & Statistical Methods — Skilled in designing robust experiments and deriving meaningful causal inferences that influence product direction.
• Advanced SQL Modeling — Writes modular, tested SQL models that power dashboards and experimentation frameworks; contributes to codebase via GitHub.
• Data Storytelling & Stakeholder Influence — Builds compelling narratives that connect user behavior to business outcomes; adjusts depth and format for execs vs. ICs.
• Ownership Mindset — Proactively improves instrumentation, ensures reliable data pipelines, and closes the loop between product changes and insights.

About the Team:

We are a small but foundational function — currently a team of 1 — with direct access to senior decision-makers. This role is ideal for someone who thrives in high-autonomy environments and wants to shape how analytics is done at a fast-scaling company. The team operates with high trust, close cross-functional collaboration, and a deep investment in product thinking.

We default to async communication but prioritize fast iteration and clarity. Weekly standups with Product and R&D ensure close alignment with product launches and prioritization.

Operating Rhythm:

• This is a US-based role.
• Expect ~4 hours of overlap with PST working hours.
• No on-call or weekend work expected.

Learn about TRM Speed in this position:

• Able to extract insights for every product release within 72 hours of launch.
• Influences quarterly roadmap priorities through data-backed insights.
• Drives velocity of experiment volume — aims for experiments on all net-new product functionality.

Life at TRM Labs

Leadership Principles

Our LPs are foundational elements of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.

• Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability.
• Master Craftsperson – We prioritize speed, high standards, and distributed ownership.
• Inspiring Colleague – We value humility, candor, and a one-team mindset.

Accelerate your Career 

Join a mission-driven team of industry leaders and make a real-world impact—disrupting terrorist networks, recovering stolen funds, and more. At TRM, you will:

• Work alongside top experts and learn every day.
• Embrace a growth mindset with development opportunities tailored to your role.
• Take on high-impact challenges in a fast-paced, collaborative environment.
• Thrive in a culture of coaching, where feedback is fast, direct, and built to help you level up. We expect everyone to both give and receive feedback as part of how we get better—together.

What to Expect at TRM

TRM moves fast—really fast. We know a lot of startups say that, but we mean it. We operate with urgency, ownership, and high standards. As a result, you’ll be joining a team that’s highly engaged, mission-driven, and constantly evolving.

To support this intensity, we’re also intentional about rest and recharge. We offer generous benefits, including PTO, Holidays, and Parental Leave for full time employees.

That said, TRM may not be the right fit for everyone. If you're optimizing for work life balance, we encourage you to:

• Ask your interviewers how they personally approach balance within their teams, and
• Reflect on whether this is the right season in your life to join a high-velocity environment.
• Be honest with yourself about what energizes you—and what drains you

We’re upfront about this because we want every new team member to thrive—not just survive.

Thrive as a Global Team 

As a remote-first company, TRM Labs is built for global collaboration.

• We cultivate a strong remote culture through clear communication, thorough documentation, and meaningful relationships.
• We invest in offsites, regional meetups, virtual coffee chats, and onboarding buddies to foster collaboration.
• By prioritizing trust and belonging, we harness the strengths of a global team while staying aligned with our mission and values.

Join our mission!

We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description— we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you.

Recruitment agencies

TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

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