Junior Technical Project Manager with Italian

Stefanini EMEA is looking for a Junior Technical Project Manager to be part of our TPMO Tower within our Infrastructure Services division.

Job Responsibilities:

• Manage multiple concurrent complex, global, multi-phased implementations for our clients;
• Quickly and effectively gather client's IT & business requirements to allow design and configure transition and transformation services;
• Manage client's expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones;
• Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients;
• Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely;
• Effectively manage and mitigate project risks;
• Plan, monitor, and forecast project budgeting;
• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline;
• Provide contributions to project methodology and document library;
• Provide updates on client statuses and escalate issues while maintaining control of the project;
• Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities;
• Deliver outstanding client service to achieve high implementation survey scores;
• Work effectively with peers, other departments, and management;
• Ensure the appropriate levels of communication with all stakeholders within the customer organization.

Key requirements:

• Previous experience on digital workplace migrations projects i.e.  M365, ITAM, Endpoint Management, Security, Infra & Network fundamentals, etc;
• Interest in technology and understanding of business practices;
• Good interpersonal and client-handling skills with the ability to manage expectations and explain technical details;
• Experience with cross-team coordination, team management, project management, and executive communication;
• Enthusiasm for public speaking and ability to communicate confidently & concisely, via email, over the phone, or video call with all audiences;
• Strong analytical capabilities to manage varying levels of complexity with a process improvement mentality;
• Passion in helping customers, serving as an advocate for their success by leading impactful, engaging sessions and providing the best customer experience;
• Improvement and Transformation experience and drive, person focused on transformation, automation, and process efficiency;
• Experience working in a multi-national organization and having good cultural sensitivity awareness;
• Fluent in Italian and English;

Required Technical skills:

• Digital workplace platforms, Windows applications and operating systems;
• Familiar with ITSM tools, Microsoft Project;
• Proficient in reporting and analytics;
• ITIL certification is a plus; 
• Other expertise such as PMI certification is valuable;
• Additional Project management software is a plus (MPP, JIRA);
• Microsoft Office Suite (Word, Outlook, Visio, Excel, PowerPoint).