AI Transformation Consultant

Key Responsibilities

This role is customer-facing and focuses on client delivery, playing a crucial part in helping organisations adopt AI effectively and realise measurable value. As an AI Transformation Consultant, you will work closely with customers to identify high-impact use cases, shape AI strategies, develop business cases, and support successful delivery and adoption of Microsoft AI technologies.

Delivering AI Transformation to Customers:

• Lead discovery sessions and workshops to identify AI opportunities, business challenges, and potential productivity or service improvements.
• Develop clear, evidence-based business cases including cost–benefit analysis, productivity modelling, and ROI projections.
• Shape AI strategies and roadmaps aligned to customer goals, maturity, and priorities.
• Facilitate sessions with directors, finance leaders, and senior stakeholders to communicate recommendations and secure buy-in.
• Support delivery teams with requirements definition, prioritisation, and solution shaping for Microsoft Copilot, Copilot Studio Agents, and wider Microsoft AI technologies.
• Work with project managers, architects, and change consultants to ensure solutions are value-led, secure, and user-centric.
• Document workshop outputs, current-state assessments, recommendations, and agreed actions.
• Travel on-site to support customer delivery, discovery workshops, and stakeholder engagement when required.

Support the growth of knowledge and capability within CPS by:

• Learning and staying up to date with Microsoft 365 Copilot, Copilot Studio, and evolving AI/Agentic AI technologies.
• Developing reusable assets including discovery frameworks, use case libraries, business case templates, and engagement playbooks.
• Sharing knowledge internally through demonstrations, training sessions, and guidance documentation.
• Delivering a professional, customer-focused, and high-performing consultative service.
• Ensuring all customer-facing content meets CPS quality standards and passes internal assurance checks before publication.
• Promoting CPS’s expertise through thought leadership, blogs, social posts, and contributions to case studies.
• Helping improve internal processes and methodologies to continually enhance the quality of CPS AI engagements.
• Achieving relevant Microsoft certifications and contributing to CPS’s partner recognition and competencies.
• Conducting research into emerging AI trends, agentic frameworks, productivity tooling, and industry-specific applications.
• Participating in community events, conferences, and workshops to share knowledge and learn from peers.

Desirable Skills & Experience

• Experience defining AI use cases, building business cases, and delivering transformation initiatives.
• Strong understanding of Microsoft 365 Copilot, Copilot Studio, Azure OpenAI, and related Microsoft AI technologies.
• Ability to analyse business processes and translate needs into value-driven AI recommendations.
• Confidence engaging with director-level stakeholders and facilitating workshops.
• Experience with financial modelling, benefit analysis, or ROI calculation.
• Knowledge of change management methodologies (e.g., Prosci).
• Familiarity with prompt engineering, semantic search, grounding and RAG concepts (beneficial).
• Experience working in Agile or consulting delivery environments.

Current at the time of writing. Subject to change.

• 9 Day Fortnight (compression of 10 working days into 9 to be able to not work every other Friday)
• PMI with Vitality Health
• Medical Cash Plan with Medicash
• Life Assurance (Death in Service) with YuLife
• Employee Assistance Programme
• 25 days holiday (plus all Public Holidays) – increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years
• Your birthday day off
• Access to Costco Membership
• Salary Sacrifice Scheme, applicable to:
• Workplace Pension https://www.nestpensions.org.uk/schemeweb/nest/about-pensions/why-save-with-a-workplace-pension.html
• Employer contribution is currently 5.5% of qualifying salary (above legislated minimum and will increase if we achieve certain business targets)
• Employee contribution is 4% of qualifying salary (legislated minimum but you can elect to increase)
• EV Car Schemes
• Discounted Gym Membership
• Cycle Schemes
• Home & Tech discounts for IKEA and Curry PC World
• Holiday Exchange Scheme: buy up to 10 additional day per year and sell up to 5.

 In addition, these are just some of our cultural benefits

• Quarterly and annual star performer awards – voted for by your peers and colleagues
• Spot Awards of £25 and up, to instantly recognise excellence in you and your colleagues
• Annual professional and personal training budget to support your PDP
• Career Development Frameworks
• Reward schemes that are designed to thank you for your hard work and make life a little more affordable.
• Monthly employee experience/engagement survey
• Quarterly company meetings
• At least one, usually the kick-off in March/April, will typically be in-person.
• The others are conducted as Town Halls.
• Duration of in-person company meetings is generally 2 or 3 days and location changes every year.
• Social/team building events, organised by our incredible Employee Forum
• Regular, meaningful 1 to 1s
• Long service recognition at 5, 10, 15, 20 years and onwards
• Award winning culture Great Place to Work™ Nov 24 to Nov 25; Best Workplaces for Development™ 2025, Best Workplaces for Wellbeing™ 2025, Best Workplaces for Women™ 2025, Best Workplaces in Consulting and Professional Service™ 2024